Pool Retaining Walls Brisbane

Privacy Policy

Last updated 22 October 2026.

This Privacy Policy applies to poolretainingwallsbrisbane.com.au ("the website"). It explains how personal information is collected, used, disclosed and protected when you use the website or submit an enquiry through it. Personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). For visitors located in the European Union or United Kingdom, this policy is also written to be consistent with the general data-protection expectations of the GDPR.

What this site does

poolretainingwallsbrisbane.com.au is an information and enquiry website for the Pool Construction and Retaining Walls category, serving Brisbane, QLD and the surrounding area. The website is not a service provider. When you submit an enquiry, the information may be assessed and shared with one or more independent providers if an appropriate provider is available. Submitting an enquiry does not guarantee that a provider will be available or will contact you.

Information collected

The enquiry forms collect the personal information you choose to provide. This typically includes your name, email address, phone number, the suburb or area your project is in, and any details you provide about what you need. You are not required to submit an enquiry, but the required form fields are needed to assess and process one.

Limited technical information may also be collected automatically when you visit the site. This may include your IP address, browser type, device type, the pages you view, and the date and time of your visit. This information is collected through standard web-server logs and, where enabled, privacy-respecting analytics. It is used in aggregate to understand and improve the site; it is not used to identify you personally.

How your information is used

Personal information may be used to:

  • assess your enquiry and, where appropriate, pass your details to one or more potentially suitable independent providers so they can decide whether to contact you about your project;
  • respond to questions sent through the website;
  • maintain, secure and improve the website; and
  • meet applicable legal and record-keeping obligations.

Personal information is not sold or used for unrelated marketing without your consent.

Disclosure of your information

When you submit an enquiry you consent to your contact details and project information being shared with one or more potentially suitable independent providers where available. A provider that receives your details is responsible for its own handling of your information under its privacy obligations. Submission does not mean that a provider has accepted the work.

Information may also be disclosed to service providers that support the website, such as hosting, form-processing and analytics providers, or where disclosure is required by law. Some service providers may store data outside Australia; where that occurs reasonable steps are taken to ensure your information remains protected.

Cookies and analytics

This website may use cookies and similar technologies to remember your preferences and to measure traffic. You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the site function.

Security and retention

Reasonable steps are taken to protect personal information from misuse, loss, and unauthorised access or disclosure. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed. Enquiry information is retained only for as long as needed to assess and process the enquiry and meet applicable legal obligations, after which it is deleted or de-identified.

Your rights

You may request access to personal information held about you, request correction if it is inaccurate, or request deletion. To make a request or ask a question about this policy, email info@poolretainingwallsbrisbane.com.au. Requests will be answered within a reasonable period. If you are not satisfied with the response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

This privacy policy may be updated from time to time. The "last updated" date at the top of this page shows when it was last revised. Material changes will be reflected on this page; please check back periodically.

Contact

Questions about your privacy or this policy can be emailed to info@poolretainingwallsbrisbane.com.au or sent through the contact page.